Countdown to Conference

It’s almost time!


Our Exciting Program for 2017 is here

This year’s National Franchise Convention has shaped up to be one of the best yet. With a very exciting program, exceptional topics and some of the industry’s most highly regarded thought leaders, the bar has been set even higher for this year’s event! The 2017 National Franchise Convention (NFC17) will be the meeting place for inspiration, motivation and thought leadership on all things franchising.


Natalie Brennan
General Manager

Muffin Break

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Dr Glen Richards
Founding Managing Director


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Ray Titus

United Franchise Group

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Steve Simpson
Corporate Culture Expert


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Andrew Wildblood
Executive Director of Premier Business


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Hon Michael McCormack

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Tim Reed


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Raagulan Pathy
Workplace Enterprise Growth, APAC


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Brad Rappell

Franchising 1st

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Sunday – Legal Symposium

Begin TimeEnd TimeSession TopicSpeaker TitleRoleCompanyRoom
8:30 am8:35 amWelcome OpeningDerek Sutherland FCA Legal Committee Chairman
MCConvention Lobby
8:35 am8:45 amFCA UpdateBruce BillsonChairmanSpeakerFCAConvention Lobby
8:45 am9:15 amRegulatory Update: Latest Actions & Enforcement Priorities of the ACCCDr Michael SchaperDeputy ChairmanSpeakerACCCConvention Lobby
9:15 am9:45 amEnforcement priorities and franchise system compliance – Fair Work OmbudsmanCletus BrownDirector, Knowledge SolutionsSpeakerOffice of Fair Work OmbudsmanConvention Lobby
9:45 am10:30 amCompetition issues and reformsCorinne AttardPartnerMCHolman Webb LawyersConvention Lobby
Haydn Flack Senior AssociateSpeakerMinter Ellison
Josh SimonsPartnerSpeakerThomson Geer Lawyers
10:35 am10:55 amMorning TeaRoyal Benowa Foyer
10:55 am11:40 amDue Diligence – buying and selling franchise networks due diligence and valuation issuesJessica ReidSenior AssociateMCMaddocksConvention Lobby
Harley MitchellCorporate Finance PartnerSpeakerGrant Thornton
Lisa BillingtonGM - Corporate ServicesSpeakerOpteon Property Group
Greg Hipwell PartnerSpeakerMaddocks
Risk Management – practical ways to manage risk of prior representationsSteve LathamPartnerMCMinter Ellison (Gold Coast)Cypress 1+2
Tamra SeatonDirectorSpeakerMDS Legal
Christina SutherlandCorporate LawyerSpeakerMinor DKL Food Group
Douglas Campbell QCBarristerSpeaker
11:40 pm12:35 pmPractical impact of the Fair Work Amendment (Protecting Vulnerable Workers) Act 2017Derek SutherlandFCA Legal Committee Chairman
MCConvention Lobby
Nigel JonesPartnerSpeakerNorton Rose Fulbright
Heinz LepahePartnerSpeakerHWL Ebsworth
Herbert FischbacherPrincipalSpeakerMST Lawyers
Stephen GilesPartnerSpeakerNorton Rose Fulbright
12:35 pm1:15 pmLunchRoyal Benowa Foyer
1:15 pm2:00 pmCase Update 2017 – A critical review of recent important franchising casesAlicia HillPrincipal MC / SpeakerMST Lawyers Convention Lobby
Matthew WilliamsBarristerSpeakerCallinan Chambers
2:00 pm2:45 pmNavigating the waters with franchisees who may be insolventSimone PentisManaging DirectorMCAdvantage Partners LawyersConvention Lobby
Jason BettlesPartner SpeakerWorrells
Ian LockhartPartnerSpeakerMinter Ellison Brisbane
International – Coming to America, talking Trump and have you considered Canada or the Middle EastRaynia TheodorePrincipalMC MST LawyersCypress 1+2
Peter SnellPartnerSpeakerGowling WLG (Canada)
Rupert BarkoffHead of the Franchise TeamSpeakerKilpatrick Townsend & Stockton LLP (USA)
Melissa MurrayPartnerSpeakerBird & Bird (UAE)
2:45 pm3:05 pmAfternoon TeaRoyal Benowa Foyer
3:05 pm3:45 pmFunding – getting the buck to fund your bangJoe LazzaraPrincipalMCLSV Borrello LawyersConvention Lobby
Tony CotterNational Manager Franchising SpeakerANZ
Steve SeddonSenior Business Development Manager - Franchising SpeakerWestpac
Simon OvendenHead of Franchise BankingSpeakerBank of Queensland
Changing business models – how to manage changeMaija KerrySpecial CounselMCNorton Rose FulbrightCypress 1+2
Allison McLeodSpecial CounselSpeakerNorton Rose Fulbright
Costa CominosNational Franchise ManagerSpeakerOptus
3:45 pm4:30 pmDispute Resolution - is there a smarter way forward?Louise WolfSenior AssociateMCMST LawyersConvention Lobby
Derek MinusFranchising Mediation AdviserSpeakerOFMA
Cecily ZhuGeneral ManagerSpeakerThe Accord Group
Alan WeinPrincipalSpeakerWein Mediation
4:30pm5:30 pmEthicsStewart Germann
PrincipalMCStewart Germann Law OfficeConvention Lobby
Stafford ShepherdDirector of QLS Ethics CentreSpeakerQld Law Society
Ramsay AndaryPrincipalSpeakerDMAW Lawyers
Chris NikouPartnerSpeakerK&L Gates
5:30 pm5:35 pmClosing Comments Derek SutherlandFCA Legal Committee ChairmanMCConvention Lobby
6:15 pm8:15 pmNFC17 Official Opening and Welcome ReceptionRoyal Benowa Foyer

Monday – Main Conference

Begin TimeEnd TimeSession Speaker TitleRoleCompanyRoom
7:00 am8:00 amFranchising Keynote BreakfastNatalie BrennanGeneral Manager
Women in Franchising KeynoteMuffin BreakConvention Lobby
8:30 am8:40 amDay One OpeningAndrew Klein
MCPlenary Marquis
8:40 am9:00 amFCA 2020 VisionBruce Billson
Executive Chairman
SpeakerFCAPlenary Marquis
Damian PaullCEO
9:00 am10:00 amFairWork Keynote PanelDamian PaullCEOFacilitator
FCAPlenary Marquis
Tanya RobertsonNational Store Operations ManagerPanellist
Sigma Healthcare
Ken RoseberyMDPanellist

The Cheesecake Shop
Brendan GreenCEOPanellist
Hire a Hubby
Natalie JamesFair Work OmbudsmanPanellist
FairWork Ombundsman
10:00 am10:30 amKeynoteHon Michael McCormack, MP
MP - Minister for Small Business
National Party of Australia
Plenary Marquis
10:30 am11:00 amMorning TeaExpo Hall
11:00 am11:45 amKeynote FuturistAndrew Wildblood
Executive Director of Premier Business
Plenary Marquis
11:50 am12:40 pmRound-tablesConvention Lobby
12:40 pm1:40 pmLunchExpo Hall
1:40 pm2:25 pmFunding Stream:
The role of private equity in franchising
Tony Garret Partner
Convention Lobby
Denis HeizmannDirectorPanellist
Lazer Clinics
Michael ThompsonAssociate DirectorPanellistLivingbridge
Martin Checketts

Mills Oakley
Technology Stream:
How technology is revolutionzing franchising
Brad RappellFounderFacilitator
Franchising 1st
Plenary Marquis
Christian McGilloway
Head of Digital
Retail Zoo/Boost Juice
Brendan Green
Hire a Hubby
Makarla Cole
Head of Post Office Partnerships & Channel Management
Australia Post
Marketing Stream:
Don’t underestimate the power of brand equity
Sam HaydonSales Manager - Commercial SolutionsFacilitatorPitney BowesCypress 1+2
Audrey Lucas
Marketing Manager
Salts of the Earth
Sophie Howlie
Marketing Manager
Jetts Fitness
Marcel Lal
Head of Business Australasia
Novus Auto Glass
Robbie DaltonConnections Design DirectorPanellistUM
2:30 pm3:15 pmOperations Stream: Creating a Mentally Healthy Franchise Network
Greg NathanPsychologist and FounderInterviewer
The Franchise Relationships Institute
Cypress 1+2
Meda RoyallCEO/Founder
SpeakerYour Law Firm
Kate MemishSmall Business Project ManagerSpeakerBeyond Blue
Trends Stream:
How to keep ahead of disruption
David Francis Head of Sales
Plenary Marquis
Carli JohnstonChief Experience Officer
Virtual Method
Expansion Stream:
Interdependent growth – strategic alliances
Bill Lang
Executive Chairman
Human Performance Company
Convention Lobby
Serge Infanti
Lawrence Cusdin
Croc's Playcentre
Robbie Rae
Corporate Accounts ManagerPanellist
Storage King
Andrew Rickett
Sales Director of Australia & New Zealand
3:15 pm3:45 pmAfternoon TeaExpo Hall
3:45 pm4:30 pm
Franchisor Keynote Panel:
The modern business coach – inspiring business owners to exceed their goals
Claire WilsonOwnerFaciliatorThe Alternative BoardPlenary Marquis
David Christie
CEOPanellistBakers Delight
Tim Cockayne
CEOPanellistTotal Tools
David Bell
MDPanellistKwik Kopy
4:30 pm5:15 pmClosing KeynoteTim ReedCEOSpeaker
Plenary Marquis
7:00 pm10:30 pmFranchise Cloud Solutions FCA Networking NightParadise Country Gold Coast

Tuesday – Main Conference

Begin TimeEnd TimeSession Speaker TitleRoleCompanyRoom
7:30 am8:15 amBreakfastExpo Hall
8:25 am8:30 amDay Two OpeningAndrew Klein
MCPlenary Marquis
8:30 am9:15 amKeynote LeadershipSteve SimpsonCorporate Culture Expert
Plenary Marquis
9:15 am10:00 amKeynote InternationalRay Titus
United Franchise Group
Plenary Marquis
10:00 am10:30 amMorning TeaExpo Hall
10:30 am11:10 amNext Gen in Franchising CompetitionRoger Wilson OAM
Past ChairmanFacilitatorFCA HOF CommitteePlenary Marquis
Murray D'Almeida
Retail Food Group
Roger Gillespie
Chairman-FounderPanellistBakers Delight
Tom Potter
FounderPanellistEagle Boys
11:10 am11:50 amHall of Fame Keynote PanelAmber Turnbull
General ManagerFacilitatorJust CutsPlenary Marquis
Murray D'Almeida
FounderPanellistRetail Food Group
Roger Gillespie Chairman-FounderPanellistBakers Delight
Tom Potter
FounderPanellistEagle Boys
11:50 am12:50 pmLunchExpo Hall
12:50 pm1:40 pmRound-tables
Convention Lobby
1:40 pm2:25 pmFinance / Funding Stream:
Improve finance access for new and existing franchisees
Darryn McAuliffeCEO
Facilitator FRANdataConvention Lobby
Thomas ReehCo-Founder
Finn Group
Lise StothartCFO
PanellistSan Churro
Tony CotterNational Manager FranchisingPanellistANZ
Trends Stream:
The Future of Fintech and Franchise
Simon DennisHead of PartnershipsFacilitator MYOBCypress 1+2
Alan TsenGeneral Manager - MelbournePanellistStone & Chalk
Charlene Batson Head of PartnershipsPanellistOnDeck
Adam Neill General ManagerPanellistSoul Origin
Recruitment / Culture Stream:
Culture fit - how to get the right franchisees
Sarah StoweEditor
Inside Franchise BusinessPlenary Marquis
Aaron Smith
PanellistKX Pilates
Antony Moore
Head of Retail
PanellistTatts Group Lotteries
Scott BradleyRetail Operations ManagerPanellistAssociated Retailers Limited
Ross Worth
Hogs Breath Café
2:30 pm3:00 pmAfternoon TeaExpo Hall
3:00 pm3:45 pmMarketing Stream: When loyalty, technology and the rise of automation collide
Oliver Ranck CEOFacilitatorOctomedia
Cypress 1+2
Simon RossiGeneral ManagerPanellistUberEATS
Lawrence Pelletier
Sales and Marketing DirectorPanellistRedcat
Carlos Antonius
General ManagerPanellistChatime
Adam NeillGeneral ManagerPanellistSoul Origin
Expansion Stream
Franchising lessons from around the world (challenges and opportunities on globalisation of brands)
Alan Branch
President / Global Business Development
Convention Lobby
Jurgen Kernbach Franchise Development DirectorPanellistThe Source Bulk Foods
John O'Brien
David ChiemCEO/FounderPanellistMindchamps
Douglas StalgrenVice PresidentPanellistPanda Express International
Human Resources Stream:
Practical solutions for your legislative obligations
Damien GoodenCEO FacilitatorHR CentralPlenary Marquis
Leisa RennieHR SpecialistPanellistHR Central
Samra Tripodi
CFOPanellistPlus Fitness
Ken RoseberyMDPanellistThe Cheesecake Shop
3:45 pm4:30 pmKeynote
Raagulan Pathy
Workplace Enterprise Growth, APAC
KeynoteFacebookPlenary Marquis
4:30 pm5:15 pmFranchisor Closing Keynote
Dr Glen RichardsFounding MDKeynoteGreencrossPlenary Marquis
7:00 pm12:00 amMYOB FCA Excellence in Franchising Awards Gala Dinner Royal Benowa Ballroom